The Role of the Modern COO with Leaders from Gitbook, Doublefin, and Ex-CB Insights

A great COO is at the heart of any successful team. Whether they’re managing and retaining talent, overseeing the day-to-day operational functions, or simply setting up the business’ foundations for success, their work touches all areas and teams within an organization. But unlike other executive roles, the role of the COO can look differently depending on the organization, sector, and industry.

In this panel discussion, The Role of the Modern COO, three COOs from different industries will speak to the nuances of the role and help shed light on their impact across the organization.

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About our panelists

Fabio Salim, Ex-Chief Operating Officer, CB Insights: Fabio has held multiple entrepreneurial executive positions in several companies, with a proven track-record in creating impact, delivering results and building strong teams and organizations. He was previously the COO at CB Insights and held multiple C-Level positions at Gympass. Before that, he was a Senior Management Associate at Bridgewater Associates, CFO at TG Agroindustrial (portfolio company from Angra Partners where he also did private equity investing), and worked in Investment Banking at Itau-Unibanco Fabio currently holds multiple board positions and advises and mentors several startup companies globally. He holds an MBA degree from Harvard Business School (Class of 2013) and a Bachelor of Economics degree from Unicamp in Brazil.

Ha Ly, Chief Operating Officer, Doublefin: Ha is an experienced operator at large technology businesses with a passion for helping SMBs scale up. He is currently COO at Doublefin, an HR tech company, where he leads the company’s go-to-market efforts. Prior to Doublefin, Ha advised PE-backed B2B and B2C companies. Ha spent a decade leading partnerships and product teams at Walmart e-Commerce, Yahoo, and Google.

Sara Tandowsky, COO, Gitbook: Sara has spent the majority of her career in the startup world, after starting out in finance. As the former COO of Framer, she helped the design tool startup scale both ARR growth and the company from Seed to Series B. As the current COO of GitBook, Sara is passionate about building efficient and impactful teams, developer tooling and sustainable growth engines.

Moderator: Anish Shah, Founder & CEO, Ruckus: Anish Shah worked in-house in Growth roles at Snapfish and Getable. He started Ruckus as a Growth consultancy 11 years ago working with 40+ clients, then re-focused his firm on executive recruiting for Growth leaders.

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