Enhancing Customer Journeys through Data & Analytics

We had an intimate discussion with three data-driven industry leaders. Together we discussed best practices, pinpoint insights into customer behavior, and reflect on the ways we leverage data to enhance customer experiences

Watch the Full Conversation:


Ben Taylor, Chief AI Evangelist, DataRobot, Ben is passionate about machine learning. His life’s mission is to further the boundaries of what is possible with data science. He spends as much time as he can working with deep learning, NLP, and all forms of data science. He currently has a passion project of combining the power of genetic programming with deep learning to automate network design.

He is most well known for his work in machine learning with the data science community and with HireVue. He enjoys speaking and presenting to all types of audiences.

Huijuan (Sunny) Zhu, Director Data & Analytics, Maisonette, Sunny is a data-lover who cares about the business value it can bring. She’s a time-manager and willing to grab every opportunity to enhance her career and personal growth. She’s organized, creative, and strongly motivated to do outstanding work! Analytics is her passion and always open to mentor new graduates/ early career starter.

Neerav Vyas, Principal CDA, AI, ML, Data & Analytics, Amazon Web Services, Neerav helps organizations to accelerate innovation, drive growth, increase operational efficiencies, facilitate large scale transformations, and turn around ailing business units/ brands. He’s an award winning leader, using a combination of Human Centered Design and Advanced Analytics to help ensure these transformations and product launches are more likely to succeed and have a meaningful impact. Finally, he’s served as an advisor to a number of Fortune 500 CMOs. CEOs, CFOs, COOs, CTOs, and several of their boards. He’s also served on the Executive Team of a Fortune 500 company and a successful series B (now series C) venture back startup.

Like this post? Share it on social

Never miss a post! Sign up for email notifications.